1. Introduction
Thank you for choosing Flipix. We are committed to providing you with the best possible service. If you are not satisfied with your purchase, please review our refund policy to understand the process for requesting a refund.
2. Eligibility for Refund
Refunds are available under the following conditions:
- If you experience technical issues with the Flipix platform that we are unable to resolve within a reasonable time frame.
- If there is a billing error that was not corrected after contacting our support team.
- If you cancel your subscription within the first 7 days of purchase and have not used any services.
3. Non-Refundable Items
The following items are non-refundable:
- Fees for subscription plans after the initial 7-day period.
- Any services or features used during the subscription period.
- Custom branding or design work completed as part of your subscription.
4. Refund Request Process
To request a refund, please follow these steps:
- Contact our support team via email at hello@flipix.in with your refund request.
- Provide your order details and a brief explanation of the reason for your refund request.
- Our team will review your request and respond within 5-7 business days.
- If your request is approved, we will process the refund to the original payment method used for the purchase.
5. Changes to the Refund Policy
We may update or modify this refund policy at any time. Any changes will be posted on this page, and your continued use of our services will constitute acceptance of the updated policy.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us:
Email: hello@flipix.in
Address: Delhi, India